PRODUCT AND FIT

How do I find my size?
We know how important it is to find your perfect fit. Here are a few helpful hints to size your Shoes just right.
When will you release the next drop?
The only way you can know is by following us www.instagram.com/airlukco/
The shoes I want are sold out!
Help us decide what to restock by contacting us on support@airluk.com. If there’s enough demand, we’ll make it happen!

SHIPPING

How much does shipping cost?
We offer FREE worldwide shipping.
How long does the shipment take?
We have 1-2 days of processing time and after that our shipment can take up-to 10-15 business days. Remember, because of ongoing pandemic (COVID) it can be delayed. But, if you don't get your order within time-frame please do not hesitate to contact us. 

RETURN AND EXCHANGE

We've extended our return window to 30 days! Returns and exchanges are accepted if your sneakers are:

  • Unworn
  • Unwashed
  • In the original packaging

For more info please have a look at our Refund policy.

How do I return or exchange my order?
The best way is to make a new order and reach out to us at  support@airluk.com for a refund request.
How long does a refund or exchange take to process?

After your original pair of shoes has been accepted at our warehouse, your refund will be initiated immediately.

How much will I be refunded?
You‘ll be refunded the original product value to your original payment method. Shipping fee and taxes and duties are not refundable.

PAYMENT

What forms of payment do you accept?
We accept all major debit and credit cards (VISA, Mastercard and American Express), Paypal, Apple Pay and Google pay.
Do you charge any sale taxes on the items?
Sales tax depends on your shipping destination. If there are any taxes and duties applicable, you’ll be able to see it on your order summary page before payment.

PRODUCT AND FIT

How do I find my size?
We know how important it is to find your perfect fit. Here are a few helpful hints to size your Shoes just right.
When will you release the next drop?
The only way you can know is by following us www.instagram.com/airlukco/
The shoes I want are sold out!
Help us decide what to restock by contacting us on support@airluk.com. If there’s enough demand, we’ll make it happen!

SHIPPING

How much does shipping cost?
We offer FREE worldwide shipping.
How long does the shipment take?
We have 1-2 days of processing time and after that our shipment can take up-to 10-15 business days. Remember, because of ongoing pandemic (COVID) it can be delayed. But, if you don't get your order within time-frame please do not hesitate to contact us. 

RETURN AND EXCHANGE

We've extended our return window to 30 days! Returns and exchanges are accepted if your sneakers are:

  • Unworn
  • Unwashed
  • In the original packaging

For more info please have a look at our Refund policy.

How do I return or exchange my order?
The best way is to make a new order and reach out to us at  support@airluk.com for a refund request.
How long does a refund or exchange take to process?

After your original pair of shoes has been accepted at our warehouse, your refund will be initiated immediately.

How much will I be refunded?
You‘ll be refunded the original product value to your original payment method. Shipping fee and taxes and duties are not refundable.

PAYMENT

What forms of payment do you accept?
We accept all major debit and credit cards (VISA, Mastercard and American Express), Paypal, Apple Pay and Google pay.
Do you charge any sale taxes on the items?
Sales tax depends on your shipping destination. If there are any taxes and duties applicable, you’ll be able to see it on your order summary page before payment.